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It seemed real simple, but it turned into a customer service slapstick comedy

11 January, 2017 · by Rebecca Sterner · in Bills/Renewals, Subscription Marketing

Yesterday, the subzero trek to the mailbox yielded a nice surprise — one of my favorite magazines, Real Simple.  But wait, there’s more!  There were actually THREE copies of Real Simple.  The name and address…

Happy to set the record straight – magazines are NOT dead!

Happy to set the record straight – magazines are NOT dead!

7 December, 2015 · by Rebecca Sterner · in Subscription Marketing

Time Magazine Senior Citizen Direct Mail Piece

23 March, 2015 · by Rebecca Sterner · in Subscription Marketing

When I first receive any direct mail piece, I take a professional interest in it.  I like to see how other marketers put together their analytic and creative powers together to sell magazines and other…

Email opt-ins on Facebook

12 January, 2015 · by Rebecca Sterner · in Social Media, Subscription Marketing

Ask for emails opt-ins on your Facebook site.  Some publishers report better luck doing that than gathering email opt-ins on their own website.  Some claim those Facebook opt-ins have a 70% higher open and click…

Is Your Email Signature Getting You Listed as a Spammer?

14 February, 2014 · by Rebecca Sterner · in Subscription Marketing

Using email signatures that use live links to websites (like inserting a logo that points to a website) can cause email servers to think you are a spammer. When you set up a signature, make…

Smart Membership Card from American Diabetes Association

28 January, 2014 · by Rebecca Sterner · in Subscription Marketing

Membership cards are often one of those “high-value, low-cost” membership benefits.  American Diabetes Association has taken the membership card into the 21st century and made it a much more valuable benefit. They send professional members…

What’s in YOUR marketing database record? Now you can find out!

9 October, 2013 · by Rebecca Sterner · in Subscription Marketing

If you use appended lists or certain selections on marketing databases, you’ve probably wondered where some of the information comes from. And, if you’ve ever received a piece of mail that seemed off-target, you probably…

Direct Mail Outer Envelope Test Idea

20 September, 2013 · by Rebecca Sterner · in Conferences/Seminars, Subscription Marketing

Overheard at the CDS Global Summit earlier this week… Putting your offer on your direct mail outer envelope can increase response. Folks from Meredith and Minneapolis-St. Paul magazines revealed that outer envelopes with off copy…

The Economist Promotes Print, Digital Options in Donor Renewals

27 August, 2013 · by Rebecca Sterner · in Digital Editions/Promotions, Subscription Marketing

The Economist is one of the most successful magazines when it comes to promoting digital subscriptions.  And here’s a good example of how well they lay out their print and digital and combo offers.  Some…

Automatic Promotion to Convert E-Newsletter Sign-ups to Magazine Subscribers

23 July, 2013 · by Rebecca Sterner · in Subscription Marketing

It’s amazing how small the overlap between e-newsletter subscribers and magazine subscribers can be.  So it makes sense to try to get both groups to subscribe to both!  Boating Industry sends a subscription promotion automatically…

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Rebecca Sterner • Experienced and Effective Circulation Consultant • Specializing in Circulation Since 1987

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